Terms & Conditions

1. Agreement to Terms

These Terms and Conditions ("Terms") govern your use of our website located at pep-pet-supplies.online ("Website") and your purchase of products from us. By placing an order or using our Website, you agree to these Terms.

2. Products & Services

We provide pet accessories, toys, and supplies for various animals. All product descriptions, images, and specifications are provided for informational purposes and are subject to availability.

• Products are sold "as is" without warranties of any kind
• Colors and sizes may vary slightly from images
• We reserve the right to discontinue products at any time
• Prices are subject to change without notice

3. Orders & Payments

4. Shipping & Delivery

• Delivery times are estimates and not guaranteed
• We are not responsible for delays caused by carriers or customs
• Risk of loss passes to you upon delivery to the carrier
• You are responsible for providing accurate shipping information
• We are not liable for items delivered to incorrect addresses provided by you

5. Refund Policy

6. Product Use & Safety

You agree to:

• Use products only as intended and according to instructions
• Supervise pets when using our products
• Inspect products before use and discontinue use if damaged
• Accept full responsibility for any injury or damage resulting from product use
• Not hold us liable for misuse of products

7. Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for any indirect, incidental, or consequential damages
• Our total liability shall not exceed the amount you paid for the product
• We are not responsible for injuries to pets or property damage
• We do not guarantee product suitability for any specific purpose

8. Intellectual Property

All content on this Website, including text, images, logos, and designs, is our property or the property of our licensors. You may not copy, reproduce, or distribute any content without written permission.

9. Privacy

Your use of our Website is also governed by our Privacy Policy. We collect and process personal information as described in our Privacy Policy. By using our Website, you consent to such collection and processing.

10. Prohibited Activities

You agree NOT to:

• Use the Website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of the Website
• Transmit viruses or malicious code
• Harass or harm other users
• Engage in fraudulent activities

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the European Union and applicable local jurisdictions, without regard to conflict of law principles.

12. Dispute Resolution

Any disputes arising from these Terms or your use of the Website shall be resolved through binding arbitration. You waive your right to participate in class action lawsuits.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Website. Your continued use of the Website after changes constitutes acceptance of the revised Terms.

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect.

15. Contact Information

For questions about these Terms and Conditions: